Services

At Macola UK we provide a number of services both separate from and integrated with the installation and support of our world-class enterprise level software packages.

Consultancy

The purchase of a new company-wide integrated software suite is undoubtedly one of the largest investments, cultural change and general undertakings your business will undergo in the near future.

Ensuring the software fits your business and provides the functionality you require is crucial. Arguably as important is the transition from the old to the new software. Procedural, cultural and logistical changes may all be necessary. Getting this right is of paramount importance to your business. And we’ll be honest: it's no easy task.

The Implementation team has functional experts from differing fields affected by your purchase of new software. Even before the software has been installed our consultants can advise you on accounting and distribution issues; from account structure and standard costing implications to warehouse management.

The high calibre of consultants is further enhanced by the in-depth knowledge of the software, thorough training completed, product certifications achieved, and, importantly, at least one years experience in the field implementing and project planning the installation and adoption of Exact Macola software.

Software Development

We'd like to think that the software we provide will not only meet but also exceed all your expectations. But every business is different and sometimes you may want something a little out of the ordinary for a very specific need. As our solutions are flexible and typically support Microsoft Visual Basic for Applications (VBA), this is never a problem. We will work with you to get the software working exactly how you want it to.

We can also develop bespoke solutions to your requirements from scratch. Our developers have many years experience in a wide variety of technologies, including:

  • the Microsoft Visual Studio suite of development tools,
  • .NET applications,
  • hand-held scanners,
  • Crystal Reports,
  • website development (intranet or internet, including e-commerce).

So, if there is something very specific you need, Macola UK can provide it. Just speak with one of our developers, we’re only too happy to help.

Training

The first line of support for any of our products is first-class training. It's something we insist upon.

We want your use of our solutions to be as trouble-free as possible. We'll make sure that you can use our products with complete confidence from the very first day.

You will always be trained by the most suitable person for the job and you can be certain that you'll be receiving the very best training. We have experts certified in Exact Macola software to provide you with everything you need regarding manufacturing, distribution, financial, and marketing knowledge.

In addition, we can instruct in the use of Microsoft VBA and Crystal Reports so that you can customise your own solutions any time you want.

Even after completing your initial training, we welcome the request for refresher training sessions at later stages to continually improve your use of our solutions.